Terms of service

Welcome to Felmix! The terms "we", "us" and "our" refer to Felmix (operated by FELMIX LLC). Felmix operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Felmix is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service, our Privacy Policy, and our Refund Policy. If you do not agree to these Terms of Service or policies, you should not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence. To use the Services, including purchasing products, you may be asked to provide certain information such as your name, email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account.

SECTION 2 - OUR PRODUCTS

We make every effort to display the colors, specifications, and details of our tools as accurately as possible. However, actual appearance may vary slightly depending on your screen settings and display hardware.

All product descriptions, specifications, and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time or limit sales quantities on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Felmix reserves the right to accept or decline your order for any reason at its discretion. We must receive and process your payment before an order is confirmed.

Your purchases are subject to return or replacement strictly in accordance with our Refund Policy. You warrant that all purchases are for personal, professional, or household use and not for unauthorized commercial resale.

SECTION 4 - PRICES AND BILLING

Prices and promotional offers are subject to change without notice. The price charged will be the price in effect at the time your order is submitted and will be reflected in your order confirmation.

Unless otherwise explicitly stated, prices do not include international customs duties, local import taxes, or carrier clearance fees.

You represent and warrant that (i) payment information provided is true and complete, (ii) you are authorized to use the designated payment method, and (iii) charges incurred will be honored by your financial institution.

SECTION 5 - SHIPPING AND DELIVERY

All shipping and delivery timelines are estimates and subject to carrier operations, customs inspections, and unforeseen events as detailed in our Shipping Policy. Title and risk of loss pass to you upon our successful transfer of the package to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content included in or made available through the Services, including text, graphics, logos, product designs, imagery, and software, is the property of Felmix (FELMIX LLC) or its licensors and is protected by United States and international intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our materials without express prior written permission.

SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide you with access to optional third-party tools (such as shipment tracking platforms) or links to external websites. We provide access to these tools and links "as is" and "as available" without warranties of any kind. Your use of any optional third-party features is entirely at your own risk.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Felmix is hosted on Shopify, which provides the online e-commerce platform enabling us to offer products to you. However, all contracts of sale are made directly between you and FELMIX LLC. Shopify is not responsible for any aspect of transactions or products procured through our store.

SECTION 9 - PRIVACY POLICY

All personal data collected through the Services is governed by our Privacy Policy. By accessing our Services, you acknowledge that you have reviewed and understood our privacy practices.

SECTION 10 - ERRORS AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to cancel orders if any information on the Services is inaccurate at any time without prior notice.

SECTION 11 - PROHIBITED USES

You may use the Services for lawful purposes only. You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any international, federal, state, or local laws; (c) to infringe upon or violate our intellectual property rights; (d) to upload malicious code or viruses; (e) to collect or track personal information of others; or (f) to interfere with the security features of the website.

SECTION 12 - DISCLAIMER OF WARRANTIES

Except as expressly provided, our Services and all products delivered to you are provided "as is" and "as available" for your use, without any warranties, representations, or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

SECTION 13 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FELMIX LLC, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE STORE.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless FELMIX LLC, its parent, subsidiaries, affiliates, partners, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law.

SECTION 15 - SEVERABILITY & WAIVER

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforced to the maximum extent permitted, and the remaining provisions shall remain in full force and effect.

SECTION 16 -  Disclaimer

This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see “WESTERN BID” listed as the payee on your PayPal account and credit card statement.

SECTION 17 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you goods or services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflicts of law principles.

SECTION 18 - CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update or replace any part of these Terms by posting updates to our website. Your continued use of or access to our website following the posting of changes constitutes acceptance of those changes.

SECTION 19 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

FELMIX LLC

30 N Gould St, STE R, Sheridan, WY 82801, USA

Email: info@felmix.com

Phone: +1 (232) 199-2949